Terms of Service
1. Agreement to Terms
By accessing or using CommentGenie ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.
2. Description of Service
2.1 Service Overview
CommentGenie is a Chrome extension that generates AI-powered comments for LinkedIn posts using advanced language models.
2.2 Service Features
- Free Tier: 5 AI-generated comments per day
- Premium Tier: Unlimited AI comments with advanced features
- AI Technology: Powered by OpenAI's language models
- Integration: Works exclusively with LinkedIn.com
3. User Accounts and Registration
3.1 Account Creation
- Premium features require a valid email address
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One account per person/entity
3.2 Account Responsibilities
- Keep your authentication token secure and confidential
- Notify us immediately of any unauthorized access
- Use the Service only for legitimate business networking
- Comply with LinkedIn's Terms of Service
4. Subscription and Billing
4.1 Subscription Plans
- Free Plan: Limited to 5 comments per day, no charge
- Premium Plan: £10/month, unlimited comments, auto-renewal
4.2 Payment Terms
- Payments processed securely through Stripe
- Subscriptions automatically renew unless cancelled
- Prices are subject to change with 30 days notice
- All fees are non-refundable except as required by law
4.3 Cancellation
- Cancel anytime through the extension interface
- Cancellation takes effect at the end of current billing period
- No partial refunds for unused subscription time
- Access continues until subscription period ends
5. Acceptable Use Policy
5.1 Permitted Uses ✅
- Generate professional comments for business networking
- Enhance LinkedIn engagement legitimately
- Use AI suggestions as inspiration for your own content
5.2 Prohibited Activities ❌
You may NOT use CommentGenie to:
- Spam or Harassment: Generate inappropriate or harassing content
- Misleading Content: Create false, deceptive, or misleading comments
- Automation Abuse: Use automated tools to generate excessive comments
- Impersonation: Pretend to be someone else or misrepresent identity
- Harmful Content: Generate offensive, discriminatory, or illegal content
- System Abuse: Attempt to reverse-engineer, hack, or disrupt the Service
- Reselling: Redistribute or resell access to the Service
5.3 LinkedIn Compliance
- You must comply with LinkedIn's Terms of Service
- Respect LinkedIn's posting limits and guidelines
- Use generated comments responsibly and authentically
6. Intellectual Property Rights
6.1 Service Ownership
- CommentGenie owns all rights to the Service, technology, and software
- Our trademarks, logos, and brand elements are protected
- You receive only a limited license to use the Service
6.2 User Content
- You retain ownership of content you post on LinkedIn
- AI-generated suggestions are provided as tools, not original works
- You are responsible for ensuring your use complies with copyright laws
6.3 AI-Generated Content
- AI suggestions are computational outputs, not copyrighted works
- Use suggestions as inspiration, adapt them to your voice
- We do not guarantee originality or uniqueness of AI outputs
7. Privacy and Data Protection
7.1 Data Collection
- We collect minimal data necessary for Service operation
- See our Privacy Policy for detailed information
- We do not store or analyze your LinkedIn content
7.2 Data Security
- We implement industry-standard security measures
- Your authentication tokens are encrypted and protected
- We do not share personal data except as disclosed in Privacy Policy
8. Service Availability and Modifications
8.1 Service Level
- We strive for high availability but do not guarantee 100% uptime
- Maintenance windows may temporarily interrupt service
- Free tier users have no guaranteed service level
8.2 Service Changes
- We may modify features, pricing, or Terms with notice
- Significant changes will be communicated via email
- Continued use after changes constitutes acceptance
9. Disclaimers and Limitations
9.1 Service Disclaimers ⚠️
- Service provided "AS IS" without warranties
- No guarantee of AI output quality or appropriateness
- No warranty of compatibility with future LinkedIn changes
- Users are responsible for reviewing AI suggestions before use
9.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid in the last 12 months
- We are not responsible for LinkedIn account restrictions or penalties
- Users assume all risks of using AI-generated content
10. Indemnification
You agree to indemnify and hold CommentGenie harmless from claims arising from:
- Your use of the Service
- Violation of these Terms
- Violation of third-party rights
- Improper use of AI-generated content
11. Termination
11.1 Termination by User
- Cancel subscription anytime through the extension
- Account deletion available upon request
- Data will be deleted per our Privacy Policy
11.2 Termination by CommentGenie
We may terminate access for:
- Violation of these Terms
- Fraudulent or abusive behavior
- Non-payment of subscription fees
- Legal or regulatory requirements
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of England and Wales.
12.2 Dispute Process
- Direct Contact: Email help@commentgenie.store first
- Informal Resolution: 30-day good faith negotiation period
- Formal Resolution: Courts of England and Wales have jurisdiction
📧 Contact Information
General Support:
Email: help@commentgenie.store
Response Time: Within 2 business days
Legal Notices:
Email: legal@commentgenie.store
Billing Questions:
Email: help@commentgenie.store